Before departure
Check pickup, receiving, packing, export handling, documents and any inspections. Ask whether these costs are included or separately agreed.
During transport
Confirm the transport mode, routing, cargo-ready assumptions, quote validity and applicable surcharges. A schedule estimate is not a guaranteed delivery date.
At destination
Identify the importer, customs obligations, taxes, local handling, storage, delivery and unloading. The quotation and named trade term should make these responsibilities clear.
Confirm receiving instructions with the team before sending goods or visiting.